Privacy Policy

Last updated: December 5, 2025

ORIA Real Estate, based in Guadalajara, Jalisco, Mexico, is responsible for the processing of your personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP).

1. Personal Data We Collect

For the purposes stated in this privacy notice, we may collect your personal data in different ways:

When you provide them directly through contact forms, information requests or quotes
When you visit our website or interact with our digital services
When you contact us by email, phone or WhatsApp

Identification and contact data:

Full name
Email address
Phone number
Age and date of birth (when provided)

Commercial information data:

Interests in specific properties
Budget range
Location preferences
Type of property of interest

2. Purposes of Data Processing

The personal data we collect will be used for the following purposes:

Primary Purposes (necessary for the service):

Attend to your requests for information about properties
Provide information about real estate developments
Schedule property visits
Manage purchase-sale or lease processes
Follow up on your inquiries and interests
Send quotes and personalized proposals

Secondary Purposes (not necessary for the service):

Send information about new developments and investment opportunities
Conduct satisfaction surveys
Invitations to events and property presentations
Marketing, advertising and commercial prospecting purposes

If you do not wish your personal data to be processed for secondary purposes, you may express this by sending an email to: hola@oriabienesraices.com

3. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to improve your browsing experience. Cookies allow us to:

Remember your preferences

Improve site functionality

Analyze traffic and user behavior

Personalize displayed content

You can disable the use of cookies in your browser settings. However, this may affect the functionality of the website.

4. With Whom We Share Your Information

Your personal data may be shared with:

Partner Developers: ORVE, VEQ, GIG, WOLF and other business partners to process information requests about specific properties

Service Providers: Companies that provide technology, hosting, data analysis and communication services

Authorities: When required by law or competent authority

ORIA Real Estate is committed to ensuring that third parties with whom we share your data maintain adequate security measures.

5. Data Transfers

Your personal data may be transferred and processed inside and outside of Mexico. In case of international transfers, we will ensure that the requirements established in the LFPDPPP are met.

6. ARCO Rights

You have the right to:

Access your personal data that we possess and details of its processing

Rectify your personal data if it is outdated, inaccurate or incomplete

Cancel your personal data when you consider that it is not being used in accordance with the principles and duties established in the Law

Object to the processing of your personal data for specific purposes

To exercise your ARCO rights, you must submit a written request through:

Email address: hola@oriabienesraices.com

Subject: Exercise of ARCO Rights - ORIA Real Estate

Your request must contain:

Full name and address

Documents that prove your identity (copy of ID or passport)

Descripción clara de los datos sobre los que busca ejercer sus derechos

Any document that facilitates the location of your data

We will respond to your request within a maximum period of 20 business days from the date we receive your request.

7. Consent Revocation

You can revoke your consent for the processing of your personal data at any time by sending a request to the email address: hola@oriabienesraices.com

It is important to note that we may not be able to honor your request or immediately cease use in all cases, as we may be required to continue processing your personal data due to a legal obligation.

8. Limitation of Use and Disclosure

If you wish to stop receiving promotional messages from us, you can request it through:

Sending an email to: hola@oriabienesraices.com with the subject "UNSUBSCRIBE"

Using the "unsubscribe" link in our emails

Contacting us via WhatsApp at +52 33 1040 2525

9. Security Measures

ORIA Real Estate has implemented administrative, technical and physical security measures to protect your personal data against damage, loss, alteration, destruction or unauthorized use, access or processing.

10. Changes to Privacy Notice

This privacy notice may undergo modifications, changes or updates derived from new legal requirements, our own needs for the services we offer, our privacy practices or for other reasons.

We are committed to keeping you informed about changes that may occur to this privacy notice through our website: www.oriabienesraices.com

11. Competent Authority

If you believe that your right to personal data protection has been violated by any conduct of our employees or our actions or responses, or you presume that there is a violation of the provisions of the LFPDPPP in the processing of your personal data, you may file your complaint or report with the National Institute for Transparency, Access to Information and Personal Data Protection (INAI).

INAI

Sitio web: www.inai.or